Find the cause of small cubes

Small, thin, or hollow cubes often mean the ice maker is not getting enough water. A restricted fill tube, weak water valve, or another supply issue can affect every batch.

A professional assessment identifies the cause before repairs begin, so you can understand the recommended solution and decide how to move forward.

Start with an assessment of why your ice maker is producing undersized cubes. A technician checks the water supply, inlet valve, fill tube, and ice maker components to identify what is affecting the fill cycle.

You’ll get a clear explanation of the findings and recommended repair options before work begins. Once you approve a solution, the repair is completed and the ice maker is tested to confirm it fills properly and produces normal-size ice.

• Inspect the ice maker’s water supply and fill tube
• Check the water valve and ice maker assembly
• Identify why cubes are forming smaller than normal
• Explain recommended repairs and available options
• Review next steps before any repair begins